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Indebet FAQ — Answers to all your questions

From registration to withdrawal — find clear answers to all common Indebet questions right here. And if you still have questions, our 24/7 support team is always ready to help.

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FAQ Categories

Have a question? Browse the categories below to find your answer right away.

Account & Registration

All questions about creating a new account, login issues, password resets, and profile changes.

Deposit & Withdrawal

All payment methods including bKash, Nagad, and Rocket, deposit and withdrawal timeframes, and troubleshooting.

Bonuses & Offers

Questions about welcome bonuses, cashback, free spins, referral offers, and loyalty rewards.

Games & Betting

Rules and common questions about casino, fish games, Sports Betting, bingo, and live games.

Security & Verification

KYC verification, two-step security, account protection, and reporting suspicious activity.

App & Device

Questions about downloading, installing, and updating the Indebet app, and playing games on mobile.

Category 01

Account & Register

Signing up on Indebet is quick and easy. Go to the registration page, enter your mobile number, password, and the required details. Verify your number with the OTP sent to your phone — and your account is ready to go. The whole process takes just 3 minutes. Only one account can be created per mobile number.

First, make sure you're entering the correct mobile number and password. Check that Caps Lock is off. Clear your browser's cache and cookies, then try again. If you've forgotten your password, click "Forgot Password?" and set a new one using the OTP. If the issue persists, contact our support team.

Yes, however this change cannot be made directly for security reasons. Please contact the Indebet support team — once your identity has been verified, they will process your request. A copy of your national ID or passport may be required as proof of identity.

No. Under Indebet's policy, each person may only hold one account. If multiple accounts are detected, all of them may be suspended and balances forfeited. If you're unable to access a previous account, please contact support.
Category 02

Deposit & Withdraw

You can deposit on Indebet via bKash, Nagad, Rocket, Upay, and USDT (crypto). All methods update your balance instantly. There are no extra charges for deposits. Minimum deposit limits may vary depending on the payment method.

Withdrawal requests are typically processed within 5 to 30 minutes to bKash or Nagad. During peak hours or for larger amounts, it may take up to 24 hours. Withdrawals may be delayed if KYC verification has not been completed.

Wait 5–10 minutes first. If the balance still hasn't updated, contact Indebet support with your transaction ID (TrxID). Our team will verify and update your balance promptly. Keep a screenshot of your deposit for reference.

The minimum withdrawal on Indebet is BDT 500, and the maximum daily limit depends on your account level and verification status. Higher withdrawal limits apply for VIP members. Contact support for more details.
Section 03

Bonus & Offers

Yes. New users at Indebet receive an attractive welcome bonus on their first deposit after registration. The bonus amount and terms may change from time to time. Log in to your account after registering and visit the bonus offers page for full details.

Bonuses generally cannot be withdrawn directly. Each bonus comes with a wagering requirement — meaning you must place bets totalling a specified multiple of the bonus amount before it becomes withdrawable. Terms vary per bonus, so please read the conditions carefully before claiming.

Log in to Indebet to access your personal referral link. When a friend or contact registers and makes their first deposit using your link, both of you will receive a bonus. There's no limit on referrals — the more you refer, the more bonuses you earn.
Section 04

Games & Betting

Indebet offers Live Casino (roulette, blackjack, baccarat), Sports Betting (cricket, football, tennis), fish games, bingo, slots, and much more. Each category features hundreds of games from world-class providers.

Yes. Indebet's fish games run smoothly on both mobile and desktop. Seamless gameplay is ensured on both Android and iOS. For even better performance, download the Indebet app.

Yes. Indebet's Sports Betting section offers in-play and live betting — you can place bets even while a match is in progress. Odds update in real time and a wide range of betting options are available. Use a fast connection and the mobile app for the best experience.
Section 05

Security & Verification

Yes. Indebet uses multiple layers of security including SSL encryption, two-factor authentication (2FA), OTP verification, and auto logout. Every transaction is processed through encrypted channels, keeping your personal information and funds completely safe.

KYC (Know Your Customer) is an identity verification process that helps prevent fraud and money laundering. It may be required for large withdrawals or to unlock your account. Simply upload a photo of your national ID or passport along with a selfie to complete verification. The process typically takes 24–48 hours.

After logging in, go to Account Settings and enable 2FA under the "Security" section. Scan the QR code using Google Authenticator or a similar app on your mobile. From that point on, each login will require your password plus a 6-digit code.
Section 06

App & Device

Get the Indebet app from our download page. The Android APK can be downloaded and installed directly. iOS users should follow the instructions on the download page. You can play games, make deposits, and withdraw funds all through the app.

To install a third-party APK on Android, you need to enable "Install apps from unknown sources." Go to Settings → Security → Unknown Sources (or Install Unknown Apps) and turn it on. Then tap the downloaded APK file to install it. If you run into any issues, check the detailed guide on the download page.

When a new update is available, you'll get a notification inside the app. Tap the update button and the latest version will download and install automatically. Alternatively, you can manually update by downloading the latest APK from the download page. You don't need to uninstall the current version before updating.
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Important Information
  • Only players aged 18 and above are allowed to play
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  • Available on Android & iOS
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